I want to thank Angel for all of his help getting my spa back online after I had done some work and the spa stopped working. After patiently walking me through several troubleshooting steps, I scheduled a service call and I sent him several pictures so he would have what he needed when he was scheduled to come out next week to assist me. Instead, he reviewed my pictures and instantly called me back excited because he could see in my pictures what was causing the issue with the spa not operating properly. In a few seconds, I had it back up and running, better than ever and I want to thank Angel for his help and saving me the cost of. service call. I highly recommend Angel and Richards Total Backyard Solutions for all of your hot tub, spa and pool needs.

-Steve Winter

I had the pleasure of having Brian and David come to my house today to give me instructions on how to care for my new hot tub. I can’t even think of a word that would describe how exceptional these guys were. They were two of the most professional young guys I have had the privilege of meeting in a while. They did not make me feel uncomfortable about asking any kind of question that I had and even going over some things 2 Or 3 times without any problem at all. I’m not going to lie starting out this experience with Richards Pools didn’t go so well to start. ButI I now know why they have the reputation that they have. Christie and Stacey jumped on the problems I’ve had once they heard about them and they’ve gotten them all fixed in a very short period of time even going above and beyond what needed to be done. Speaking from personal experience I would highly recommend this company to anyone looking for a new pool or hot tub. They are pretty much number one in my book. Thanks!!!!!

-Jaye Mills