Services Request Text “Service” Now: 832-906-7973 Text “Service” Now: 832-906-7973 Spa Valets pHin: Smart Water Care For Your Pool & Hot Tub Chemical Bundles For more information, or to schedule service, please fill out the service request form, or send an e-mail request to email@example.com Service Department Hours Monday- Friday: 8:00 a.m. – 4:00 p.m. Saturdays & Sundays: Closed View Poolife Products View Baquacil Products View Baqua Spa Products Service Request Form TEXT “SERVICE “NOW: 832-906-7973 or Fill Out Requst Below PLEASE NOTE: If you have “Unsubscribed” from our promotional e-mails, please E-MAIL your Service Request directly to Service@richardstbs.com to ensure your Service Request is received! The form below will not work if you have opted out of our mailing system. First Name*Last Name*Email* Phone*Address*Postal code*CommentsAre you a current RTBS client? **YesNoDo you have Richard's Endurance Lifetime Pool Warranty?YesNoPump Pump Failure Pump Locking up/ Overheating Pump Leaking Pump is noisy Other Filter Filter Pressure too High Low Circulation Schedule a Filter Clean Filter Pressure to Low/No Pressure Air in Equipment Need a new filter Other Heater Heater Failure/Not Igniting Heater Short Cycling Heater not Communicating with Remote Heater Leaking Temperature Reading Error Error Code on Display Other Chlorinator Leaking No Chlorine/Can't Keep Chlorine in Pool Tabs are Dry/Not Dissolving Too Much Chlorine in Pool Other Intellichlor salt generator Not working properly Not generating chlorine Salt reading does not match test strip results Other Ozonator No Bubbles/Too Many Bubbles Light is Not On Ball is Not Moving Other Pool cleaner PV3 not functioning correctly (in-floor only) PV3 Nozzles broken (in-floor only) Stopped Working Not Moving No Suction Broken Parts No Pressure Other Leak in pool Spa Draining Down into pool Visible leak in pool Pool Losing Water Faster than Evaporation Rate (Bucket Test conducted) Other Pool timer/ automation Remote Not Communicating/Communication Error Pumps Not Turning on/Turning Off at Scheduled Times Panel Fried/Electrical Damage Remote Not Working Need Upgrade Other Plumbing Cracked/Leaking Plumbling Visible Above Ground Breaking Other Auto fill Overfilling/Runs Constantly Broken/Not Working Third Choice Not Filling to Proper Level/Under-filling Not properly connected Other Gunity Rust/Rebar Exposed Crack Found Other Tile & coping Mastic Tile Coming Off/Broken Grout Cracked/Loose Coping Loose Other Plaster Cracks Discoloration/Stains Re-plaster Other Decking Cracks Deck Coating Upgrade Decking Other Hot tub: Is it a Hot Spring Spa?YesNoN/A (Gunite Spa)Hot spring spas Coolzone error ACE Salt Cell error Not heating properly Control pad error/remote not working Flashing spa light Pump not working Jets broken/not moving correctly Tripping breaker Spa lights out/not working Leak in hot tub/loosing water Cracked siding or shell Broken Cover Lifter Need spa cover replaced Spa Valet Spa Move/Removal Needs new filters/chemicals Upgrades Other Subscriber consent* I consent to receiving email communications. This iframe contains the logic required to handle Ajax powered Gravity Forms.